Having trouble with ArrowPoint? Need help with identification, subscriptions, or have feedback? We'd love to hear from you!
📧 Email Support
Quick Help
- Smart ID not working? Make sure your photo is clear, well-lit, and shows the entire arrowhead
- Restore purchases: Go to Settings → Restore Purchases
- Manual ID questions? Use the step-by-step filters to narrow down your arrowhead type
- Login issues? Check your internet connection and verify your email/password
- Photo upload failed? Ensure you have a stable internet connection and try again
Subscription Help
- Upgrade to Pro/Premium: Tap the upgrade button in the app and select your plan
- Cancel subscription: Manage through your Apple ID settings
- Billing questions? Contact us with your concern and we'll help!
Found a Bug?
- We appreciate bug reports! Please include details about what happened and what device you're using
- Feature requests are always welcome!